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Your source for all things user experience (UX), product and service design

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User Experience
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Service Design
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Featured video

Welcome to the PlaybookUX Youtube Channel!

PlaybookUX

8,538 views

5 years ago

Videos
PlaybookUX
UX Research Efficiency, featuring Eve Cuthbertson from Loblaw Digital
00:28:46
UX Research Efficiency, featuring Eve Cuthbertson from Loblaw Digital

881 views

2 years ago

PlaybookUX
PlaybookUX Product Demo 2024
00:35:52
PlaybookUX Product Demo 2024

3,222 views

2 years ago

PlaybookUX
January 2023 PlaybookUX Product Update
00:28:25
January 2023 PlaybookUX Product Update

397 views

2 years ago

PlaybookUX
Advanced UX Research Tactics
00:19:24
Advanced UX Research Tactics

1,123 views

2 years ago

PlaybookUX
Crafting questions for user research studies
00:31:25
Crafting questions for user research studies

1,382 views

2 years ago

PlaybookUX
Card Sorting building a better navigation flow
00:48:59
Card Sorting building a better navigation flow

1,283 views

2 years ago

PlaybookUX
Tagging your user research webinar
00:39:22
Tagging your user research webinar

697 views

2 years ago

PlaybookUX
Earn money in your spare time by testing products
00:02:06
Earn money in your spare time by testing products

30,016 views

3 years ago

PlaybookUX
Design Thinking in UX
00:04:08
Design Thinking in UX

16,247 views

4 years ago

PlaybookUX
Usability Testing vs Accessibility Testing
00:01:35
Usability Testing vs Accessibility Testing

5,061 views

4 years ago

PlaybookUX
Emoticon Scoring Method: A Benchmarking Tool
00:00:56
Emoticon Scoring Method: A Benchmarking Tool

637 views

4 years ago

PlaybookUX
Free-listing vs Brainstorming in UX
00:01:01
Free-listing vs Brainstorming in UX

1,348 views

4 years ago

UX Mapping Workshops
PlaybookUX
Creating Personas for User Experience Research
00:10:15
Creating Personas for User Experience Research

197,961 views

5 years ago

PlaybookUX
What is an Empathy Map?
00:05:37
What is an Empathy Map?

296,805 views

5 years ago

PlaybookUX
Customer Journey Map Workshop
00:06:22
Customer Journey Map Workshop

305,254 views

6 years ago

PlaybookUX
What's an Assumptions Map?
00:03:45
What's an Assumptions Map?

22,920 views

5 years ago

PlaybookUX
Analogous Inspiration and UX Design
00:01:31
Analogous Inspiration and UX Design

4,806 views

4 years ago

PlaybookUX
Design Thinking in UX
00:04:08
Design Thinking in UX

16,247 views

4 years ago

UX Research Methods
PlaybookUX
What's a Diary Study in User Research?
00:02:52
What's a Diary Study in User Research?

12,171 views

5 years ago

PlaybookUX
What is A/B Testing in Design & User Experience Research?
00:03:15
What is A/B Testing in Design & User Experience Research?

37,008 views

5 years ago

PlaybookUX
What's Card Sorting in User Experience Research?
00:04:26
What's Card Sorting in User Experience Research?

36,109 views

5 years ago

PlaybookUX
What is a Moderated Study in User Research?
00:05:41
What is a Moderated Study in User Research?

3,528 views

5 years ago

PlaybookUX
What's a Contextual Study in User Experience?
00:03:54
What's a Contextual Study in User Experience?

9,899 views

5 years ago

PlaybookUX
What's an Unmoderated User Research Study in UX?
00:03:48
What's an Unmoderated User Research Study in UX?

2,164 views

5 years ago

PlaybookUX
What's a True Intent Study in Research?
00:02:07
What's a True Intent Study in Research?

1,527 views

5 years ago

PlaybookUX
Cultural Probes (with Examples)
00:01:38
Cultural Probes (with Examples)

7,360 views

4 years ago

PlaybookUX
Analogous Inspiration and UX Design
00:01:31
Analogous Inspiration and UX Design

4,806 views

4 years ago

Recruiting for UX Research
PlaybookUX
Recruiting People for User Experience Research
00:10:11
Recruiting People for User Experience Research

8,742 views

5 years ago

PlaybookUX
Screen People for your User Research Study
00:06:06
Screen People for your User Research Study

1,878 views

5 years ago