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Struggling with repeat customer service calls? Poor First Call Resolution (FCR) leads to frustrated customers, high complaints, ...

Discover how agent occupancy drives productivity and efficiency in call centers, hospitals, and restaurants. Learn to optimize ...

Thank you for tuning into AI Panic Room! In each episode, we explore how AI is transforming (and sometimes threatening) ...

Thailand is preparing to step up the repatriation of people coming from the scam centres operating across the border with ...

Idina Menzel, Griffin Dunne join. 02:19 - Trump Depicts Himself As King On Truth Social 09:56 - Woman Says She'll 'Never Fully ...

On this episode of CIO Corner, Rashmi Kumar, CIO at Medtronic, and Juan Perez, CIO at Salesforce, discuss how the medical ...

Martin County is dealing with icy roads and some snowfall still Thursday.

Discover the incredible story behind the billion-dollar scams that have been draining roughly $10 billion from our pockets!

It's all part of a nationwide effort to call out Elon Musk and the Department of Efficiency's role in the government restructuring.

These levies are computer-generated by the IRS Service Center or issued directly by a Revenue Officer. IRS 668W – Wage ...

Transform the way you connect with your customers using Spark's Cloud Contact Centre. Designed for large businesses and ...

Rachael Shaw's work with the CDC helped provide healthcare for first responders who were called to the World Trade Center on ...

Former Clear Creek County Deputy Andrew Buen originally faced a second-degree murder charge for shooting and killing ...

SmallRig x PotatoJet Tribex Tripod - https://geni.us/TRIBEXONSALE How to clean the Tribex - (video coming soon) ♪♪ Music in ...

TOPS also makes small knives, and we've got a few today! Plus, a new paradigm in bit drivers, Buck brings back cocobolo wood ...

President Trump on Wednesday signed an executive order intended to identify and eliminate any federal financial benefits going ...

President Trump has tasked Elon Musk with an enormous job of searching the federal government and rooting out inefficiencies ...

An event bringing together industry leaders, cybersecurity experts, and innovators to delve into the powerful intersection of AI and ...

A U.S. military pilot reportedly had a close encounter with an unidentified flying object. Ben Hansen, host of the Discovery+ show ...

JPMorganChase announced employment opportunities in the Baltimore area through their virtual call center program.