Upload date
All time
Last hour
Today
This week
This month
This year
Type
All
Video
Channel
Playlist
Movie
Duration
Short (< 4 minutes)
Medium (4-20 minutes)
Long (> 20 minutes)
Sort by
Relevance
Rating
View count
Features
HD
Subtitles/CC
Creative Commons
3D
Live
4K
360°
VR180
HDR
802 results
Genesys Cloud Agent Copilot supports agents as they work through customer interactions from start to finish. In the contact center, ...
4,491 views
6 months ago
Keywords ### #EuropeanCommission #callcentre #STILEproject #Commissionfunded #fundedSTILE #centreworkers ...
3 views
1 year ago
Though they may not know what's happening behind the scenes, customers always appreciate good service. When customer ...
69,709 views
4 years ago
The Americas Service Centre answers thousands of telephone calls and emails every year. If you live in the Americas and have a ...
2,249 views
12 years ago
The Genesys cloud call center solution is designed to be easy to deploy, use, customize and maintain. No managing servers.
23,458 views
5 years ago
... #RTCLTV #shorts ### Article Attribution ### Title: Call centre workers unite! changing forms of organisation and representation ...
0 views
55,376 views
6 years ago
Keywords ### #COVID19 #2019novelcoronavirusdisease #SARSCoV2 #severeacuterespiratorysyndromecoronavirus2 #viruses ...
4 views
7 months ago
5 views
5 months ago
Genesys gives your contact center the power to deliver exceptional customer experiences, on any channel. Thanks to Genesys ...
215,196 views
3 months ago
9 views
9 months ago
Keywords ### #Canadianfederal #neoliberaleconomic #federalgovernment #sectorjobs #Taylorizedjobs #economicpolicies ...
2 views
Would you like to have more confidence and impact when you are on the phone? Have you ever wondered how body language ...
6,927 views
When a customer anticipates something they've been promised –like a package arriving on time – the best experience is one that ...
175,720 views
3 years ago
Compatible with Avaya, Unify, Cisco, 8x8, Content Guru, Anywhere365, Mitel, SAAB Command and Control, CXOne, Puzzel and ...
165 views
2 years ago
Phrases you will hear a lot if you call customer service. Created by Matthew at Zendesk -- @mattlatmatt @zendesk Written by: ...
156,724 views
13 years ago
... labour force impacts of call centres in Sudbury, Ontario Authors: Laura Schatz ,and Laura C. Johnson Publisher: Pluto Journals ...
51 views
Behind every last-minute save and holiday surprise, there's someone working unseen, making it happen. Genesys salutes the ...
100,268 views
