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KI hat in jüngster Zeit immer mehr Aufmerksamkeit erhalten und ist für viele Unternehmen mittlerweile zu einer unumgänglichen ...

Als Selbstständige holen wir uns an vielen Enden Beratung. Bei der Erstellung von Kursen, bei Social Media und bei der ...

Wir alle sind uns dessen bewusst: KI bringt einen grossen Mehrwert im Kundenservice, sei es durch die automatisierte ...

Marco Probst im Gespräch mit Roger Schmid Was Sie in dieser Episode erwartet: Haben Sie sich auch schon geärgert, dass die ...

What do music and magic have to do with customer experience? In this debut episode of the CX-Wise podcast, our host Nathan ...

Reklamieren kann eine Herausforderung sein – egal, ob du ein Kunde bist, der ein Problem lösen möchte, oder ein ...

"Frustrated Customers? Learn De-escalation Skills for Customer Service success." Angry customers can ruin your day and your ...

CX executive and author of 'Blueprint for Customer Obsession' Marbue Brown joins us to talk about what distinguishes companies ...

Watch this video to master the rules of engagement in customer service so you can prosper. These 8 Tips to Master Customer ...

Creating your customer experience begins before a customer even walks through the door. In a post-pandemic world, the way we ...

Today's guest invites us to focus our attention on a theme central to the development of all companies and professionals: ...

In this video, get a glimpse into a typical workday in customer support, gaining insights into essential skills and tools. Discover the ...

Is technology hurting communication in your service department? In this episode of Service Drive Revolution, Chris Collins and ...

Watch this episode with @ruthieyakubu @smuddu and Puru Amradkar on how Aisera is redefining the future of service desks ...

In today's digital age, how can you provide amazing law firm client service? With emails, texts, and phone calls coming in 24/7, ...

cio #customerexperience #cxostrategy On CXOTalk episode 790, we explore the impact of CIO strategy and its transformative ...

A lot of the emails and calls we get at KPRC 2 News is from people who are having issues with a business or company.

Jetzt schon in der ARD Mediathek online: Unser neuer Y-History-Film „War mein Uropa ein Nazi?

In this episode of The Ticket, Nick Clark from the Boston Consulting Group joins us to discuss the transformative impact of AI on ...

Things going downhill with your Service Managers? Chris and Christian deliver blunt advice for fixing—or replacing—an ...